pin77 Privacy Policy – How Your Data Is Handled in the Philippines

When you register with pin77, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During normal use of the platform, we also collect transactional data such as deposit and withdrawal records, bet history, and account activity logs. Technical data is gathered automatically, including your device type, operating system, browser version, IP address, and session timestamps — this helps us maintain platform security and improve performance for players across the Philippines. If you contact our support team, we retain records of those communications to help resolve any follow-up issues efficiently. We do not collect sensitive personal information such as biometric data, political opinions, or religious beliefs. All data collected is limited to what is genuinely necessary for operating a safe and compliant online betting platform.

Your personal data is used primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and deliver the betting and casino-style entertainment services you signed up for. We also use your information to comply with legal and regulatory obligations applicable to online gaming operators serving players in the Philippines, including anti-money laundering checks and responsible gaming monitoring. Aggregated and anonymised data may be used internally to analyse platform performance, improve user experience, and develop new features — this data cannot be used to identify you individually. We may send you service-related communications such as account notifications, security alerts, and updates to our policies; these are not optional as they are necessary for the safe operation of your account. We will only send you promotional messages if you have opted in to receive them, and you can withdraw that consent at any time through your account settings. Your data is never sold to third parties for their own marketing purposes.

pin77 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors handling GCash and Maya transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict data protection agreements. In certain circumstances, we are legally required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines when presented with a valid legal request. If pin77 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your betting history or financial data with any advertising networks. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy.

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS/TLS), secure server environments, access controls that limit which staff members can view sensitive account data, and regular security audits. Your account password is stored in a hashed format — our staff cannot see it, and we will never ask you to share it via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, you should contact our support team immediately so we can take protective action. While we take every reasonable precaution, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. We encourage all players in the Philippines to enable any additional security features available in their account settings.

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of your data in circumstances where we no longer have a legal basis to retain it. You may also object to certain types of processing, such as direct marketing, and withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before that withdrawal. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page — we will respond within a reasonable timeframe and in accordance with applicable data protection law. Please note that some data must be retained for legal and regulatory compliance purposes even after an account is closed, such as transaction records required for anti-money laundering obligations. We will always be transparent about what we hold and why. If you have a concern about how your data has been handled, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law and our regulatory obligations in the Philippines. When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you. pin77 may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements — when we do, the updated date shown at the top of this page will be revised accordingly. For significant changes, we will notify registered players through their account or registered contact details. Your continued use of the platform after any update constitutes acceptance of the revised policy. We recommend bookmarking this page and reviewing it periodically so you always know how your information is being used.